The Process

The following is an overview of the sequence of events of a typical job and is helpful information for anyone considering  or installing new counters. Although this outline focuses on kitchen counters the process is the same or similar for most installations.

Process:
Once you have a job confirmation, the countertop project goes through the production steps of templating, fabrication, tear out and installation. For a remodel project tear out and installation occur on the same day.

Template:
When we arrive for templating, we ask that your entire work area is clear and free of any objects. Templates normally require 1-2 hours. In the templating process, we make a pattern of your cabinets. During this phase:

  • All sinks/cook-tops/faucets are checked for compatibility and fit (therefore all such units must be on-site at template).
  • Cabinets are reviewed for any adjustments required, as best can be determined.
  • Overhang, general support and any personal preferences are discussed. Any refinements needed to cabinetry, etc., which will be required prior to installation of your counter tops will be discussed with you.
  • Seam placement will be discussed.

Sink:

During Installation, your undermount sink(s), if applicable, will be mounted under your stone. We ask that you do not plumb in or use the sink in any way for at least 12 hours. Please keep this in mind when scheduling your plumber to reconnect the water and drain. Also, cook-tops and faucets, etc. will be dropped into place for confirmation of fit.

Project Information:
Below is a list of information we will ask for prior to the production process. We need the following information before or at the time of templating.

  • Sinks
  • Faucet make and model and placement
  • Cook-top/Range make and model, cutout dimensions
  • Edge preference

Fabrication:
Prior to fabrication, the slabs for your natural stone project needs to be approved. Fabrication takes approximately two weeks after the templating process. As with all jobs, your project can be subject to labor trouble, breakdowns, or other contingencies beyond our control.

Tear Out:
If your project requires that we tear out and remove your existing countertops, we will do so at time of installation.

Installation:
At installation, we ask that you also clear the work area of any objects and clear a path for the installers to carry the granite. The installation phase can take the better part of a day; and can require some final cutouts to be made in your home. Please keep in mind that this is a major  job, there may be some residual dust over the next couple of days, be sure to check items left in cabinets. We recommend the drawers be removed. Items under cook-top and sink cabinet must be removed to allow access. Some dust can result even though our installers are equipped to catch the majority of it. Granite, if not resin coated, is sealed at time of installation.

Job Completion:
Your inspection of the finished job is very important. The lead installer will review the installation with you, answer any questions you may have and ask for payment of the final balance due for your project.